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How does it work?

  1. 1. What items are in the boxes?

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    To see what items the box contains, click the "View" button. You will see the list of items under the "Open" button.

  2. 2. What kind of item can I get?

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    You can get any item out of the box. Items drop randomly.

  3. 3. What if I don't like the item that fell out of the box?

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    You can sell the received item to the website and its cost will be instantly returned to your account.

  4. 4. How to get an item that fell out of the box?

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    You will see all items in your personal account. You can order the delivery of items at any time.

  5. 5. How much does delivery cost?

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    The cost of delivery (according to the carrier's tariffs) will be debited from your balance on the website when placing an order.

  6. 6. Do I have to pay for the item that fell out of the box?

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    No, you do not have to pay for the item that fell out of the box. You pay only the cost of delivery (according to the carrier's rates).

  7. 7. How to track a parcel?

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    You will receive a message from the postal service on your phone that the parcel is already at the branch and you can pick it up.

  8. 8. Do you guarantee the quality of the items?

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    We cooperate only with official manufacturers who provide warranty obligations for all items presented on the site. This guarantees you the quality of delivered items.

  9. 9. What are the delivery times?

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    The delivery time is up to 45 days (the delivery time may change due to force majeure circumstances). Attention: when placing an order for several items at once, they can be sent by different parcels and with a difference in delivery times of 3-5 days (The cost of delivery is calculated as for one parcel and will be debited from your balance on the website. You do not need to pay anything additionally).

  10. 10. Can I return a item I didn't like?

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    If for any reason the parcel was not delivered or the delivered item was of poor quality, our Support Service guarantees you a prompt problem solving. To do this, contact the Support Service using the contacts indicated on the website.

DO YOU HAVE ANY QUESTIONS?

For any questions and problems, you can contact the user support service.

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